Customer satisfaction is our number one priority at Grateful Heart! If you are not 100% satisfied with an item please contact us by clicking on the contact tab and filling out the required information. All concerns are dealt with within a 24 hour period to ensure excellent customer service.

All items are reviewed before shipping to ensure damaged items are not received by customers.  If a damaged item is received please contact us immediately to get the exchange process started.

All items may be exchanged within 30 days of purchase. Product needs to be unworn, unused, and in original condition with tags attached. If an exchange is not possible product can be returned for store credit only.

Unless an error on our side all shipping costs are to be paid by the customer.

All sale items are final!